*COVID-19 NOTICE: We are still operating while taking precautions during the course of the COVID-19 developments, but we do want to be as transparent as we can in this uncertain time. We are doing what we can to stay safe and keep our family healthy while continuing to ship out your orders. While we are on a consistent schedule, there have been delays within the USPS system which are unfortunately out of our control. Please note that once an order has been shipped from our office, we are no longer liable for any delays that may occur.

*Please note that orders placed prior to 1/18 will ship on our previous timeline of 2-4 weeks as we worked with our previous suppliers on a made-to-order basis.

SHIPPING RATES:

Shipping to the USA 
Standard Shipping (3-5 Days): $5.99 or Free for orders over $75
Priority Shipping (2-3 Days): $9.99
Priority Express Shipping (1-2 Days): $25.99

International Shipping - Shipping rates vary based on country and weight, cost will update accordingly. 

Processing Times: All orders are processed within 1-3 business days. If you choose priority or priority express as your shipping option, your order will be shipped out same day if placed by 2PM EST., or next day if placed after 2PM EST. 

 

Customs/Duty

International customers are responsible for all duty/customs/tax fees that may be incurred upon receipt of your package. We are not responsible for any duty/custom/tax charges you may incur.

 

Lost/Stolen Packages

The Neutral Babe is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address, we are no longer liable and you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages should be reported as a claim to USPS.